E- Bike Repair Services
E-Bike Repair
Expert E-Bike Service in the Finger Lakes | Most Brands Welcome
At Martin's Bicycle, we service most e-bike brands- whether you bought from us or online. We provide firmware updates for Bosch and Shimano systems. Remember to bring your keys when dropping off your e-bike.
E-Bike Service
E-bike service includes firmware updates on Bosch, Shimano(and any bicycles running their firmware), Velotric, and Hydrive bicycles. Remember to bring your keys when dropping off your e-bike! We can attempt to work on any system, but due to the vast array of systems available and the scarcity of spare parts, we cannot guarantee an electrical issue will be fully resolved.
Shifting & brake adjustments* Bicycles that are not picked up within 30 days are considered abandoned and will be donated or sold.
Additional E-Bike Services
Firmware Updates
Bosch and Shimano systems- including any other brands running these systems
Electrical System Diagnostics
We'll track down electrical issues on brands we sell
Emergency/Same Day Repairs
Call ahead for touring cyclists and urgent needs
Online Purchase Assembly
Got it online with issues? We can assemble and adjust it.
We can attempt to work on any e-bike system, but due to a vast array of sytems and scarcity of spare parts for some brands, we cannot guarantee every electrical issue will be fully resolved. We'll always be honest about what we can and can't fix.
Brands We Service
We servivice most e-bike brands- not just what we sell:
- Trek - Velotric - Denago - Rad Power - Lectric - Aventon - Ride1Up - Yamaha - Bosch - Shimano - Hydrive - Amazon/Walmart E-Bikes - Any brand purchased anywhere
"Very knowledgable staff. They were able to diagnose and fix my e-bike. Very quick repair times and reasonably priced!"
Why Finger Lakes Riders Choose E-Bikes
The Finger Lakes Region is beautiful, but has challenging terrain.. E-bikes solve the hill problem!
"Ithaca and the Finger Lakes Region are beautiful, but exploring them by bike can be a challenge unless you're a stronger biker, because of all the steep hills."
Common Uses:
Wine trail touring without the climbs - mixed-ability group rides together - Cornell/Ithaca commuting - Replacing short car trips
"Going up a hill on an electric bike feels like going going on a flat surface on a normal bike"
Emergency Repair for Touring Cyclists
Mid-trip on the Erie Canal or Finger Lakes Wine Trails? We prioritize emergency repairs.
"the one who said he would do whatever it took to get me back on the road"
We're located on Route 14A in Dundee- the only full service bike shop between Corning and Ithaca.
Same-day service available for emergencies.
First E-Bike? We'll help you learn!
New to e-bikes? We provide patient, judgement-free service and education.
"your kind and helpful staff did a great job and didn't make me feel like I was asking stupid questions."
We'll teach you. - battery care and charging - understanding assist levels - basic maintenance - what's normal vs what needs service - riding technique for hills
"I went 3 times before I bought, and each time it was a great experience. The salesperson was patient and answered all my questions."
Bike Service FAQ
Quick answers to common questions. If you don’t see yours here, give us a call—we’re happy to help.
General Bike Service
Yes. This is one of our specialties. Bring in your Amazon, Costco or direct-to-consumer ebike. We can service the tires, brakes and shifting; as well as limited electrical issues.
Basic and Full Service packages are usually 1-3 business days. Emergency repairs for touring cyclists are prioritized.
Your keys (ESSENTIAL) and any documentation about problems.
Yes, for Bosch, Shimano, Velotric and Hydrive systems.
Yes. We don't discriminate based on where you bought your bike.
Contact us to schedule your bike service today.
Contact Us to Schedule Service
Martins Bicycle
4762 State Route 14A, Dundee NY 14837
Phone: (607)243-7150
Email: ernest@martinsbicycleny.com
Hours: Mon: 12:00pm - 6:00pm Tue, Sat: 8:00am - 4:00pm Wed - Fri: 8:00am - 6:00pm Sun: Closed
Located on Route 14A close to Corning and Ithaca. 30+ years experience. Trek Authorized Dealer.